Terms and Conditions

At Pure Scents we are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details: Pure Scents, 13, Dogpole, Shrewsbury, Shropshire SY1 1EN United Kingdom. Phone: 01743 241533  Email: sales@purescents.co.uk

Making A Purchase. Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Payment. We accept credit cards and Paypal via our website. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Order Confirmation. We will email you a confirmation of order once payment has been received.

Shipping And Handling. Your order is sent to you by first class post.

Delivery Schedule. We endeavour to deliver your order right away. We will normally despatch your order within 2 working days . Delivery of international orders can vary depending on the agreed shipping.

Tax Charges. Currently we are not a VAT registered company so therefore we do not charge VAT

Guarantee/Complaints. If for any reason you are not happy with your order please e-mail us and we will do our best to make you a happy customer.

Cookies. In compliance with current legislation this website only uses cookies that are strictly necessary to its operation and functionality. No individual personal information obtained will be used for any other purpose than to ensure the operation and functionality of this website.